Brevo
crm
Brevo is an all-in-one marketing and CRM platform that helps businesses run email and SMS campaigns, automate customer journeys, manage contacts, and communicate with customers across multiple channels.
100+
100+ Reviews
Users Claimed This Deal
User
500K+
Founded
2012
HQ
Paris
Employees
1,000+
User
500K+
Founded
2012
Employees
1,000+
HQ
Paris
Pricing
Free
$0
Starter
$6.80
Standard
$14.64
Professional
$486.34
Last Updated On
2026-01-23
Product Overview
Brevo is a multi-channel marketing and CRM platform designed to help businesses grow customer relationships through email, SMS, chat, and automation. It combines marketing campaigns, transactional messaging, and contact management in one scalable solution for SMBs and growing teams.
Rating Breakdown
Ease of Use
5/5.0
Features
5/5.0
Value for Money
5/5.0
Support
4/5.0
Performance
5/5.0
Officially Verified Reviews
4.0
Based on 890 Reviews
Pros
Multi-channel email, SMS, and chat
Strong value for SMBs
Built-in CRM and automation
Transactional email support
Cons
Automation less advanced than enterprise tools
UI can feel busy for new users
Reporting depth limited on lower plans
SMS costs add to total spend
Best Use Case
SMB Email Marketing
Run newsletters and campaigns for small businesses.
4.3/5.0
SMS Campaign Platform
Engage customers through promotional text messages.
3.9/5.0
Marketing Automation System
Build automated customer journeys and workflows.
4.4/5.0
CRM For Sales Teams
Manage leads and deals in a built-in CRM.
4.6/5.0
Transactional Email Service
Send system and notification emails reliably.
4.5/5.0
SMB Email Marketing
Run newsletters and campaigns for small businesses.
4.3/5.0
Marketing Automation System
Build automated customer journeys and workflows.
4.4/5.0
Transactional Email Service
Send system and notification emails reliably.
4.5/5.0
SMS Campaign Platform
Engage customers through promotional text messages.
3.9/5.0
CRM For Sales Teams
Manage leads and deals in a built-in CRM.
4.6/5.0
Frequently Asked Questions
Brevo is used for email marketing, SMS campaigns, CRM, and marketing automation.
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